Cancellations/Salon
A credit card is required for all first time clients and any group bookings to reserve service(s). To avoid being charged for your appointment, we request a minimum of 24 hours notice for any single service and 48 hours notice is required for group booking. A full service will be charged on any short notice cancellations or no-show appointments.
Cancellations/Spa
A credit card is required for all first time clients and any group bookings to reserve service(s). The treatments and service you select are reserved especially for you. Groups of 10 or more must secure the reservation by making a down payment of 50%. If a group cancels within 48 hours they will be charged 50% and within 24 hours they will be charged 100%. Failure to show will result in the payment of the entire package or service price.
Confirmation Policy
As a courtesy, we try to call and confirm your appointments a business day prior to your appointment. However, if we are unable to call or reach you, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrival, missed appointments and the cancellation fee.
Children and Pet Policy
As a courtesy to our other salon guests, and in our efforts to offer a relaxing and professional atmosphere we ask that you try to refrain from bringing your children (if they are not receiving a service) and your pets in the salon or spa.
Fees
All fees for services rendered are expected upon completion of services. We will be more than happy to discuss all charges and fees. Considering that all services are individually priced, please request a total price prior to receiving services.
Payment Options We accept Cash, Checks, Travelers Checks, MasterCard, Visa, American Express, and Debit Cards. Returned checks and NSF (Non-Sufficient Fund) checks will be assessed with a $50.00 service charge. All prices and services are subject to change.