Frequently Asked Questions

Our day spa appreciates you arriving 15 minutes prior to the start of your scheduled appointment. This will give you time to change and start enjoying the environment.

It’s possible we may have to shorten or reschedule your appointment. If your treatment is shortened, it will end on time so that the next guest will not be delayed. We hope you understand, and we will always do our best to serve you.

Payment is made at the end of your visit at the checkout desk. We accept VISA, MasterCard, American Express, Discover, debit cards, Apple Pay or cash as forms of payment. Personal checks must contain an in–state address with a valid Washington State ID. If a Robert Leonard Gift Certificate is your form of payment, we request that you bring your certificate with you and present it to the cashier upon checkout.

A Robert Leonard gift certificate is perfect for any occasion. Our front desk staff will prepare a custom gift certificate while you wait. Or, you can order online at robertleonard.net. For your convenience you may also print one yourself for a last minute gift.

The salon agrees to provide a complimentary adjustment with the same service provider, only if it is requested and performed within two weeks of the initial service. Services are nonrefundable.

At Robert Leonard Salon, we have something for everyone’s hair and skincare needs. Whether you are looking for Davines, Oribe, K18, Dermalogica, Ergo and more, we have you covered!

We proudly carry Davines, a B-Corp line that prides itself in beauty and sustainability. Each product formulation bears in mind individual client needs and concerns while favoring the use of natural ingredients, generated with renewable electric energy and packaged to minimize environmental impact. You will find a wide array of products to suit whatever your hair needs may be, from repairing damage, enhancing color longevity, heat protection, or after styling products to ensure maximum hold.

In addition to Davines, you will find our shelves lined with luxurious Oribe products, the line designed for the hair obsessed. Sure to help you enhance and refine whatever style you are looking for– whether that means embracing curl, enhancing body, or creating texture and movement. The signature scent and beautiful packaging create a full experience for the user at home and in the salon alike!

A one-stop-shop if you are needing some TLC for your skin, be sure to check out our Dermalogica retail. These professional grade skin care products are used in all of our facial services!

Forgot to purchase your favorite product at your last hair appointment? Visit our home page for online shopping of all the various lines we carry, shipped straight to your door!